Terms of Service

Welcome to House of Dog Marin. By accessing or using our website at houseofdogmarin.com and booking our services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Services

House of Dog Marin provides dog grooming services at our salon at 128 Redwood Hwy, Mill Valley, California. All services are subject to availability and groomer discretion.

2. Bookings and Payments

• All bookings are subject to availability and confirmation.
• Prices shown online are starting estimates. The final total is determined at the salon based on your dog's size, coat condition, and any add-ons, and is paid after the service.
• We accept card, cash, and House of Dog Marin gift certificates. Card payments are processed securely through Stripe.
• Prices are listed in US dollars and are subject to change without notice.

3. Cancellations and Rescheduling

If you need to cancel or reschedule, please contact us as early as possible so the time can be offered to another customer. House of Dog Marin reserves the right to cancel or reschedule appointments, in which case we will offer an alternative time.

4. Your Dog's Health and Safety

You agree to tell us about any known health conditions, allergies, or behavior concerns before the appointment. We may decline or stop a service if a dog appears unwell or cannot be groomed safely.

5. Use of Website

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to any part of the website or its systems
• Interfere with the proper functioning of the website
• Submit false or misleading information through any form

6. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of House of Dog Marin or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works without prior written consent.

7. Third-Party Services

Our website integrates with third-party services including Stripe (payments), Microsoft 365 (appointment scheduling), WooCommerce (order management), and Google Analytics. Your use of these services is governed by their respective terms.

8. Limitation of Liability

To the fullest extent permitted by law, House of Dog Marin shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or our services. Our total liability shall not exceed the amount you paid for the specific service giving rise to the claim.

9. Governing Law

These Terms shall be governed by the laws of the State of California. Any disputes arising from these Terms or your use of our services shall be resolved exclusively in the courts of Marin County, California.

10. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our website or services after changes constitutes acceptance of the revised Terms.

11. SMS Terms

These terms apply if you choose to enroll in a House of Dog Marin text messaging program. The enrollment notice identifies the message types, opt-in keyword, and texting number for that program. Message frequency varies according to your interactions with the salon and the program you choose. Message and data rates may apply.

Enrollment is optional. Consent to text messages is not a condition of purchasing services, booking an appointment, or creating an account. Agreeing to these website terms or providing a phone number does not by itself give consent to text messages. Promotional messages require a separate opt-in that specifically describes them.

For a text-to-join program, use the keyword and number shown in its enrollment notice. When a final confirmation is requested, reply YES to complete enrollment. A confirmation message identifies the program, message frequency, and how to get help or unsubscribe.

Reply STOP to unsubscribe. You may receive one final message confirming that you have unsubscribed; no further program messages will be sent unless you opt in again. Reply HELP for assistance, or email [email protected]. You can also reach the salon at (415) 388-DOGS.

Text message delivery depends on your mobile carrier and network availability. Carriers are not liable for delayed or undelivered messages. Please notify us if your mobile number changes. Our Privacy Policy explains how we handle mobile numbers and messaging consent.

12. Contact Us

If you have questions about these Terms, please contact us:

• Email: [email protected]
• Phone: (415) 388-DOGS
• Location: 128 Redwood Hwy, Mill Valley, CA 94941